3 Things to do when your Fitbit Shows the Wrong Time

fitbit

Last Updated: March 18, 2025

Is your Fitbit displaying the incorrect time? This comprehensive troubleshooting guide provides three effective solutions to fix time synchronization issues with your Fitbit device, helping you get accurate time readings quickly and easily.

Understanding Why Your Fitbit Time Is Wrong

Fitbit devices rely on proper synchronization with your smartphone to display the correct time. When your Fitbit shows the wrong time, it can disrupt your daily activity tracking and scheduling. Several common factors can cause this issue:

  • Time zone changes during travel
  • Daylight Saving Time adjustments
  • Battery depletion for extended periods
  • Synchronization failures between your device and app
  • Incorrect time zone settings in the Fitbit app

The good news? Most Fitbit time issues can be resolved with three simple solutions!

Solution #1: Perform a Manual Sync

The quickest and easiest fix for a Fitbit showing the wrong time is to force a manual synchronization between your device and the app:

1

Open the Fitbit app on your smartphone

2

Pull down on the Today tab screen to manually initiate a sync

3

Wait for the sync to complete (you’ll see a circular progress indicator)

This simple solution resolves most time discrepancies, especially after minor time zone changes or when your device hasn’t synced automatically for several hours.

Pro Tip: For the most accurate time, try to sync your Fitbit at least once daily, especially after traveling or during seasonal time changes.

Solution #2: Adjust Your Time Zone Settings

If a manual sync doesn’t fix your Fitbit’s time, you’ll need to adjust the time zone settings in the app:

1

Open the Fitbit app and tap your profile icon in the top-left corner

2

Select “App Settings” from the menu

3

Tap “Date, time & units” or navigate to time zone settings

4

Toggle “Automatic Time Zone” off and then back on

5

Return to the home screen and sync your device

The Time Zone Switch Trick

If toggling automatic time zone doesn’t work, try this method that many users find effective:

  1. Turn off “Automatic Time Zone” in the app settings
  2. Select a completely different time zone than your current one
  3. Sync your device
  4. Change back to your correct time zone
  5. Sync again

This process essentially “resets” the time synchronization between your app and device.

“After traveling to Dublin, my phone updated to local time while my Fitbit Inspire HR remained on my previous time zone. The time zone switch trick fixed it immediately!”

— Fitbit User

Solution #3: Restart Your Devices

If your Fitbit still shows the wrong time after trying the previous solutions, a restart of both your Fitbit and smartphone can resolve persistent syncing issues:

Restart Your Fitbit

The restart method varies by model:

  • Fitbit Charge: Press and hold the button for 10-12 seconds until you see the Fitbit logo
  • Fitbit Versa/Sense: Press and hold the back and bottom buttons until you see the Fitbit logo
  • Fitbit Inspire: Press and hold the button for 10 seconds until you see a smiley face

Restart Your Smartphone

Completely power off your phone and turn it back on to clear any Bluetooth or app connectivity issues.

After both devices have restarted:

  1. Open the Fitbit app
  2. Ensure Bluetooth is enabled
  3. Manually sync your device

When All Else Fails: Reconnect Your Fitbit

If time synchronization issues persist, try completely disconnecting and reconnecting your Fitbit:

  1. Remove your Fitbit from your phone’s Bluetooth settings
  2. Restart both your Fitbit and smartphone
  3. Open the Fitbit app and reconnect your device as if it were new
  4. Follow the setup prompts and sync your device

Common Scenarios: When Your Fitbit Shows the Wrong Time

After Traveling

When you cross time zones, your Fitbit may not automatically update unless it syncs with your smartphone. If your phone has updated to the new time zone but your Fitbit hasn’t, try manually syncing or adjusting the time zone settings in the app.

During Daylight Saving Time

Your Fitbit should automatically adjust for Daylight Saving Time when it syncs with your phone. If it doesn’t, ensure your phone’s time is correct and try manually syncing your Fitbit or toggling the automatic time zone setting.

After Charging

If your Fitbit shows the wrong time after charging, it likely hasn’t synced with your phone since being powered back on. Open the Fitbit app and manually sync your device to update the time.

Time Is Consistently Off

If your Fitbit consistently shows a time that’s off by exactly one hour, it might be related to Daylight Saving Time adjustments. Try the time zone switch trick to reset the synchronization.

Frequently Asked Questions

How often should I sync my Fitbit to maintain the correct time?

Your Fitbit should sync automatically throughout the day when the app is running in the background. However, if you notice time discrepancies, it’s recommended to manually sync at least once daily, especially after traveling or during time changes.

Will my Fitbit automatically adjust for Daylight Saving Time?

Yes, your Fitbit should automatically adjust for Daylight Saving Time when it syncs with your phone. If it doesn’t, ensure your phone’s time is correct and try manually syncing your Fitbit.

When should I consider contacting Fitbit support?

Consider contacting Fitbit support if:

  • Your device consistently shows the wrong time despite trying all troubleshooting steps
  • Your Fitbit isn’t syncing at all, even after restarting both devices
  • You’re experiencing missing health metrics for extended periods
  • The time keeps changing randomly without any pattern

Summary: Fixing Your Fitbit’s Time in 3 Easy Steps

When your Fitbit displays the wrong time, follow these three simple solutions:

  1. Perform a manual sync by opening the Fitbit app and pulling down on the Today tab screen
  2. Adjust your time zone settings by toggling “Automatic Time Zone” off and then back on (or try the time zone switch trick)
  3. Restart both your Fitbit and smartphone to resolve persistent syncing issues

By following these steps, you can quickly get your Fitbit back on track, ensuring accurate time display and proper activity tracking. Remember to sync your device daily, especially after traveling or during seasonal time changes, to maintain the most accurate time.

Did this guide help you fix your Fitbit’s time issues? Share your experience in the comments below!  Check us out for more @ SoftwareStudyLab.com

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