How To Reset/Factory Reset Fitbit Versa?

Are you thinking of selling your Fitbit Versa or simply having some sort of software bug?  The quickest way to fix that is by factory resetting it.

The reset process requires you to go into Settings and select ‘Factory Reset’.

It really is just a few clicks, and all your data will be wiped clean. 

With that said, there is more than one way to factory reset your Versa.

We have a step-by-step guide, breaking down each process for you. 

What Happens If I Factory Reset My Fitbit Versa?

A factory reset removes all the data from the Versa, making it as good as new.

Keep in mind that the reset won’t improve battery life, it will impact performance only.

Like any smartwatch, the Fitbit Versa slows down with usage and time.

The watch only has so much data it can store and RAM to process activities.

When you notice the smartwatch slowing down or just giving you trouble, factory reset is your best option to improve its performance. 

How To Reset Fitbit Versa?

Before you opt for factory resetting the Versa, you should try a simple reset.

This is typically useful when the watch freezes or just lags on performance. 

  1. Open the watch’s ‘Settings’.
  2. Scroll down and click on ‘About’. 
  3. Scroll and click the ‘Shutdown’ option.
  4. Select ‘Yes’ when prompted to shut down the watch. 

You can turn the watch back on, once it completes the shutdown process, and it should work slightly better.

If it still refuses to work, then you can factory reset it. 

The Easiest Way To Factory Reset The Fitbit Versa

The Versa makes it easy for users to factory reset the watch since it gives you an option to do it.

There is no trick involved, all you have to do is:

  1. Open the watch’s ‘Settings’.
  2. Scroll down to the ‘Factory Reset’ option and click it. 
  3. Tap ‘Shutdown’ and ‘Yes’ to confirm. 

The smartwatch will now clear all the apps and personal data. 

How To Factory Reset The Fitbit Versa With The Buttons On The Watch?

If the Versa is unresponsive and won’t let you get into the settings, you can reset it using the buttons on the watch.

To do that, you can do the following:

  1. Hold down the three buttons on the watch for about 10 seconds. 
  2. After about 8 seconds, the Fitbit logo should appear on the screen. 
  3. When the logo disappears, you can release the bottom right button. 
  4. Keep holding the top right and left buttons until you feel a vibration, which indicates a factory reset. 

You need to follow the procedure exactly as stated above.

If you fail to do so, the watch will restart without resetting. 

How To Reset A Locked Versa?

When the Versa is locked, you won’t be able to get into its settings to factory reset it.

Your only option then is to reset it using the buttons on the watch, as we discussed in the previous step.   

  1. Hold down the three buttons on the watch for about 10 seconds. 
  2. After about 8 seconds, the Fitbit logo should appear on the screen. 
  3. When the logo disappears, you can release the bottom right button. 
  4. Keep holding the top right and left buttons until you feel a vibration, which indicates a factory reset. 

The Versa will now restart and should no longer be locked.

You will have to set it up again and pair it with your phone.

How To Factory Reset A Fitbit Versa Without A Touchscreen?

No need to panic if your Versa’s touchscreen is no longer responsive. You can still reset it using its buttons.

Follow the instructions mentioned under ‘how to reset Fitbit Versa with buttons’ and your watch should work fine. 

What To Do If The Fitbit Versa Factory Reset Is Not Working?

Before you attempt the factory reset, make sure that your Versa is charged.

Once charged, you can attempt to reset it, either by going into its settings or using the button’s method. 

If your Versa fails to factory reset after either or both the methods, there may be some technical issues with the watch.

Rather than trying to resolve it yourself, we recommend you contact Fitbit and ask them the best way forward.

If your watch is under warranty, you should have no problem having it fixed.

Conclusion

As versatile and reliable as the Fitbit Versa may be, it isn’t prone to problems.

There will be times when the watch hangs or stops working, and resetting is your only option to make it work.

Just remember, when you factory reset the watch, you will lose all data and apps.

Therefore, do a normal reset at first, and if that doesn’t work, then you opt for the factory reset. 

I’ve been working with technology in one way or the other all my life. After graduating from university, I worked as a sales consultant for Verizon for a few years. Now I am a technical support engineer by day and write articles on my own blog here in my spare time to help others if they have any issues with their devices.